Can we start simple and expand later?+
Yes—begin with core ordering and payments, then add inventory, loyalty, online ordering, registers, and locations anytime. iTab scales with your business.
Does iTab work for both restaurants and retail?+
Absolutely. iTab is one cloud platform with full features for both industries—tuned for table service and kitchens on one side, and inventory, purchasing, and omnichannel retail on the other.
How does the pricing work?+
You pay per POS register. The first license is $65/month and includes unlimited free admin access to the back-office portal. Each additional register is just $35/month. Owners and managers always get free cloud access to run the operation.
What happens when the internet goes down?+
Orders and payments continue in offline mode, and everything syncs automatically the moment your connection returns—so you never stop selling.
Do we need an onsite installation?+
Remote setup works well if you're comfortable with basic wiring and network. Our team handles configuration and training remotely, and onsite support is available on request.
How does Dual Pricing help lower my processing costs?+
Dual pricing displays a cash price and a card price. The card price helps cover processing fees, while customers who pay cash receive a lower price. This reduces the processing costs your business absorbs and helps protect your margins. Savings depend on your pricing, processing agreement and customers’ payment choices.
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